TERMS AND CONDITION FOR VEEKRYA
1. These terms and conditions outline the rules and regulations for the use of VEEKRYA's Website, located at https://www.veekrya.art.
2. This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
3. By accessing this website we assume you accept these terms and conditions. Do not continue to use VEEKRYA if you do not agree to take all of the terms and conditions stated on this page.
4. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs.
USER AGREEMENT FOR VEEKRYA
1. The user may carefully read all the information on products and services as provided in relevant sections to get a clear idea on how to order.
2. In order to use the store, the user have accepted the following terms and conditions given below. We reserve the right to add, delete, alter or modify these terms and conditions at any time.
3. All products are checked, screened and assured by the vendors to ensure that the products are of the standard, quality, design, composition, style or model that they are representative of.
4. The prices and availability of products are subject to change without prior notice at the sole discretion of VEEKRYA.
5. We reserve the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the user shall be informed of the same.
6. If a non-delivery or late delivery occurs due to a mistake by the user (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by VEEKRYA for re-delivery shall be claimed from the user placing the order.
7. If the user has any question, doubts or confusion in regard to any of the terms & conditions set out herein, he/she should seek clarifications from us through email/whatsapp and should wait for a written clarification before using the service.
8. VEEKRYA shall try to meet the date and time of delivery schedule as given by the user in the order form, any delayed/ early delivery for whatever reason shall not entitle the user for any damages or compensation from VEEKRYA. Our normal delivery schedule is specifically given in the shipping description.
9. VEEKRYA attempts to be as accurate as possible with its product descriptions. However, it does not warrant that product descriptions or other content of this site is completely accurate, complete, reliable, current, or error-free. Slight color variation of products is possible due to digital photography and editing. If a product offered by VEEKRYA itself is not as described, your sole remedy as the customer is to return the item in its unused condition.
10. All content included on https://www.veekrya.art , such as text, graphics, logos, and images, digital downloads, data compilations, and software, is the property of VEEKRYA or its content suppliers and protected by India and international copyright laws.
11. The User agrees to give accurate, authentic and true information https://www.veekrya.art reserves the right to confirm and validate the information and other details provided by the user at any point of time. If any such user details are found not to be true wholly or partly, https://www.veekrya.art has the right in its sole discretion to reject the registration and debar the user from using the services of VEEKRYA and / or other affiliated websites without prior intimation whatsoever.
12. VEEKRYA will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the ones to 'prove otherwise' shall be exclusively on the user. The user must exclusively use his/her own card on the site.
13. VEEKRYA shall not be liable for any delay/non-delivery of ordered goods by the vendors (trade organizations, manufacturers / shops etc.), flood, fire, wars, acts of God or any cause that is beyond the control of us.
14. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
14. VEEKRYA shall not entertain any complaints after 24 hours, once the order is delivered.
14. We reserve the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the user shall be informed of the same.
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email marketing : We may send you emails about our website, new products and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at @firstname.lastname@example.org
Purchases are shipped from Salem tamilnadu – India, by India post or courier. Please allow the following number of days from receipt of your order.
India Wide – 5 to 10 business days
Order deliveries will be made between 9 am – 5 pm Monday – Saturday. Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc.
1. VEEKRYA takes no responsibility for goods signed by an alternative person. 2. VEEKRYA is not responsible for damage after delivery. 3. VIDEO OF OPENING PARCEL IS MUST to claim for any damages in transit.
All claims for shortages or damages must be reported to customer service on the day of delivery. Shipping and handling rates may vary based on the product, packaging, size, volume, type, and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.
REFUNDS & RETURNS
VEEKRYA endeavors to serve its client to offer the best experience. We do not facilitate returns for products once delivered.
Refund process will be initiated after a check by VEEKRYA team of the returned goods/products to ensure that clauses of return policy have adhered.
Refund shall be subjected to the deduction of the shipping cost as the shipping charge is non-refundable.
Refund will be processed and completed within 7 working days, from the date of acceptance of return/refund.
returns are subject to only damages in transit if any, with video proof of opening parcel.
*Please note in case of prepaid orders, if the order being denied by the customer after shipping for any reason, we shall be initiating the refund process to the customer without refunding the delivery charges.
Order cancellation can be accepted if the cancellation is made before dispatch of goods, cancellation refund will be processed within 7 working days. The company will charge a 2.5% gateway charge and refund the balance amount to the cardholder.